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Which ERP suits an automotive supplier?

Customer requirements, call-offs and proof obligations decide the choice of system earlier than the range of features.

Frank Maier·Last updated: 21.09.2026

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For automotive suppliers it is not the range of features that decides the system, but whether it carries your customers requirements: delivery schedules and just-in-time call-offs, container and labelling logic, traceability across batches and serial numbers, and the records that must be available in an audit. These requirements come from outside and are not negotiable. Everything else can be shaped.

The general approach with criteria and checklist: ERP selection

What matters for manufacturers in general: ERP selection for manufacturing companies

Why your customers define the requirements

A supplier does not choose its ERP alone. Customers specify how orders, deliveries and invoicing work, and those specifications are part of the supply contract. Delivery schedules arrive electronically, often in several stages with differing levels of commitment, and the system must cleanly distinguish forecast from firm call-off.

Added to this are requirements for labelling and container management. Anyone unable to print labels to the customer standard delivers formally incorrectly, even if the part itself is fine. Such requirements look like details in a sales meeting and are relevant every single day in operation.

The practical conclusion: a supplier requirements list does not begin in its own house but with the delivery terms of its three to five most important customers. Evaluating those documents before selecting a system prevents the most expensive kind of surprise.

Traceability is not a module but a data question

Traceability is readily treated as a tick box during selection. In reality it is decided by the data foundation. A system can manage batches and serial numbers, but if goods receipt is not recorded cleanly the chain is broken, and in a complaint the affected scope cannot be narrowed down.

The relevant question is therefore: how deep does the link run from the customer order through the production order and the components used back to the supplier batch? And how many manual steps sit in between? Every manual step is a place where the chain breaks in daily work.

That question is also the best test case for a selection meeting. Do not have the function demonstrated. Have a concrete complaint case played through, from the customer call to the list of affected deliveries.

Which criteria suppliers should check first

Five points decide in practice. First, handling delivery schedules including deviations between forecast and firm call-off. Second, labelling to customer specification. Third, end-to-end traceability. Fourth, costing across the contract term, because prices are often agreed for years while material and energy costs move. Fifth, the ability to run several plants and entities cleanly if you supply internationally.

What decides less than many expect is the question of a dedicated automotive solution. What matters is whether those five points are reliably covered, not whether an industry label sits on the product.

A sixth point concerns the future. Requirements from the supply chain are increasing, for instance on proof of origin and the carbon footprint per part. That is rarely a knock-out criterion today, but the question of how easily such records can be added later belongs in the assessment.

What that means for the selection process

A supplier should reverse the selection process. Instead of starting with an internal wish list, start with the customer requirements and check which of them a system meets in the standard. That list is short, hard and non-negotiable, and it sorts the field faster than any catalogue of criteria.

In the second step come the processes that make your business distinctive. Here it is worth asking which of them genuinely have to be different and which have merely grown that way historically. Experience shows the second share is considerably larger than the team expects.

Only in the third step do price and partner come into play. Anyone keeping to that order ends up comparing two or three systems that meet the hard requirements, rather than eight that promise everything.

A supplier requirements list does not begin in its own house but with the delivery terms of its most important customers.

Frank Maier, founder of DGP

Frequently asked questions

Briefly asked

Does an automotive supplier need a dedicated industry solution?

Not necessarily. What matters is whether delivery schedules, labelling to customer specification, traceability, costing across the contract term and multi-plant capability are reliably covered. The industry label alone says little about that.

How do I test traceability in a selection meeting?

Do not have a function demonstrated. Have a complaint case played through: from the customer call to the list of affected deliveries, including the components used and the supplier batch. Every manual intermediate step is a place where the chain breaks in daily work.

Where should a supplier start the ERP selection?

With the delivery terms of the three to five most important customers. Those requirements come from outside, are non-negotiable and sort the field faster than an internal wish list.

The bigger picture behind this question: ERP selection: criteria, approach and checklist.

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